Privacy Policy

Effective Date: August 24, 2026

HomeCompleted LLC (“HomeCompleted,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, services, Guardian Membership, scheduling tools, forms, text messaging services, and other interactions with HomeCompleted.

Information We Collect

We may collect information you provide directly to us, including your name, email address, telephone number, service address, property information, service requests, photographs, messages, appointment information, and payment-related information.

We may also collect information generated through your use of HomeCompleted services, including Visit history, Blueprint items, service records, property observations, communications, and other information necessary to provide and improve our services.

How We Use Information

We may use your information to:

  • provide, schedule, and manage HomeCompleted services;

  • maintain your Blueprint, Journal, and Guardian Membership records;

  • communicate with you regarding service requests, appointments, Visits, and account activity;

  • process payments and manage subscriptions;

  • respond to questions and customer service requests;

  • improve our services, systems, and customer experience;

  • maintain safety, security, fraud prevention, and legal compliance.

Text Messaging and Mobile Information

If you choose to receive SMS or MMS communications from HomeCompleted, we may use your mobile number to provide service-related communications, including Guardian Membership communications, Blueprint confirmations, scheduling information, Visit reminders, service updates, and responses to messages you send to HomeCompleted.

Mobile information, text messaging originator opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Message frequency varies based on your interactions with HomeCompleted and your use of our services. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

We may use service providers that support the operation of our messaging services and other HomeCompleted services. These providers may process information only as necessary to perform services on our behalf. This operational use does not authorize the sharing of mobile information, text messaging originator opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes.

Mobile information, text messaging originator opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers that assist us in providing HomeCompleted services, such as communications, scheduling, payment processing, hosting, customer service, or other operational support. These providers may use information only as necessary to perform services on our behalf. Message frequency varies based on your interactions with HomeCompleted and your use of our services. Message and data rates may apply.

Information Sharing

We do not sell your personal information.

We may disclose information when reasonably necessary to:

  • provide services you request;

  • work with service providers acting on our behalf;

  • comply with applicable law or legal process;

  • protect HomeCompleted, our customers, or others from fraud, misuse, safety risks, or unlawful activity;

  • complete a business transaction involving HomeCompleted, subject to appropriate safeguards.

Payment Information

Payments may be processed by third-party payment processors. HomeCompleted does not necessarily receive or store complete payment card information.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure. No system can guarantee absolute security.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain property and service history, satisfy legal or accounting requirements, resolve disputes, and operate our business.

Your Choices

You may contact us to request correction or deletion of certain personal information, subject to legal, operational, and recordkeeping requirements.

You may opt out of SMS communications at any time by replying STOP to a HomeCompleted text message.

Children

HomeCompleted services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

HomeCompleted LLC
Email: hello@gethomecompleted.com
Website: HomeCompleted.com